Privacy policy

1. Intro

By accessing and/or using the Franck.eu website, the user agrees to have read, understood and accepted the Non-disclosure terms and the ways to use the Franck.eu website. If the user does not agree, they should refrain from using the website, leave, and not access and/or use the website of Franck.eu.

2. Amendments

Franck is authorized to amend the Non-disclosure statement at any time by publishing the amended text of the statement on the Franck.eu website. The amendments shall become effective immediately after their publication on the website. Any use of the website by the end user after such publication shall be considered as acceptance of those terms.The user shall periodically re-read the Non-disclosure statement to learn about any changes. If the user uses the website after the Non-disclosure statement has been amended, it shall be presumed that they have learned, understood and fully accepted the amendments. Liability for any damage caused to users, registered users or third parties due to such amendments shall be excluded.

3. Data type and use

Franck collects personal information that identifies the users of the website. When a user joins in activities on the Franck website, such as newsletter subscription, participating in competitions organized by Franck, surveys, comments, sending feedback to Franck, seeking information about Franck products, or applying for jobs, Franck may ask the user to provide particular information about themselves. The user shall not be obliged to join in the mentioned activities. If the user chooses to join in, Franck shall be authorized to request their personal information: name, address (including ZIP code), e-mail, telephone number, date of birth and a photograph.

Franck shall be authorized to use the personal information of the user to offer you products and services, organize competitions, improve the functioning of the website, enhance the advertising and promotional efforts, analyse the use of the website, improve the offer of Franck products and services and inquire about your experience with third parties.If you use the Franck.eu site to send information or products to third parties, Franck shall be explicitly authorised to store the personal information of the user and recipient. Franck shall be authorized to use the personal information of the user to solve problems, carry out administrative tasks, establish contacts, and honour contracts, including the Terms of Use and the Non-disclosure statement for the Franck website, abiding by the relevant laws and cooperating with law enforcement agencies.

Franck shall be authorized to collect information that does not identify a specific end user, including the Uniform Resource Locator (URL) of the website the user visited prior to opening the website of Franck, the URL of the website that the user visited after leaving the website of Franck, the type of browser the user is using and user's Internet Protocol (IP) address. Authorized service providers and advertisers may automatically collect this information on visiting the Franck website, by means of „cookies" and other tools. Franck shall use such information solely to solve problems, administer the website, analyse trends, collect demographic data, analyse the conformity with the relevant legislation and cooperate with law enforcement agencies.

Depending on the types of activities, some information shall be required and some shall be optional. If the user does not provide the required information for an activity, they shall not be allowed to join in the activity. Franck shall not collect the following personal information through its website: name, address, telephone number or online address of the user, unless the user voluntarily submits it, registers with Franck or does that through a survey, consent and/or if this is permitted by the relevant laws and regulations concerning personal data protection.

4. Disclosing personal information

Franck shall not share personal identification information with other parties, but it may share the information about users with its affiliated companies.

Franck shall provide specific services and products through third parties. Third-party service providers shall carry out specific activities in the name and on the account of Franck, such as sending and distributing administrative and promotional e-mail messages of Franck. Franck may share the personal information of the user with such service providers to place orders, deliver packages, send mail and e-mail, administrate competitions, remove duplicate information in customer lists, analyse data, provide advertising services, secure the results of search and connection, process credit card payments, manage the website, solve problems and provide user services.

Franck shall be authorized to disclose information about the user to protect Franck and others. Franck shall be authorised to disclose personal identification information of the user when it is reasonable to expect that its disclosure will help enforce the law or when it is necessary as a consequence of a court order, and ensure compliance with this Non-disclosure statement, Terms of Use of our website and other contracts; or to protect the ownership rights for this website, its users or other persons.

If the user does not want ther personal information to be used in support of the customer relations (in particular for direct marketing or market research), Franck shall respect the user's choice. Franck shall not sell or market personal identification information to third parties, except the associated companies of Franck.

5. Amendments

The user shall be authorised to change any piece of the personal information by sending an e-mail or by changing their user profile. In the e-mail the user shall state their name, address and e-mail, and what information they would like to amend. 

6. User choice

The user shall have the opportunity to request promotional e-mail messages that advertise Franck products, including exclusive sales and other offers, and/or products and services of affiliated companies. If the user does not want to receive promotional e-mails, they can choose the option to cancel receiving promotional e-mail messages at any time. In case of contact, the user shall state their name, address and e-mail address, and what type of promotional e-mails they do not want to receive any longer.

7. Data protection

For the protection of personal data from accidental or unlawful destruction, loss or change, and from unauthorised disclosure or access, Franck shall undertake technical and organisational security measures. The user is familiar with the fact that no data transmission over the Internet or any wireless network can be 100% secure. Although Franck is carrying out commercially reasonable data protection measures, it cannot guarantee the protection of any information transmitted to or from our website, and shall not be liable for the proceeding of any third party that receives such information.

8. Monitoring

Franck shall be authorised to store „cookies" on your computer that contain information about the user and are used to save time for the user when using the Franck website, to monitor and direct the user's interests with a view to providing services that are tailored to every particular user. „Cookies" shall also collect non-personal information of the user. Franck shall use third-party advertising agencies to advertise on the Franck website. As part of their service the third-party agencies may store separate „cookies" on your computer, to which Franck has no access or control. The user may set up his browser so as to reject the „cookies", in which case some parts of the Franck website may not run correctly. Franck may also use other standard technologies to monitor the use of the website and promotions, and it may allow third-party service providers to use this method on behalf of Franck.eu.

9. Non-disclosure concerning third-party websites

This Non-disclosure statement shall only apply to the use and publication of the information collected by Franck from users. Other websites that can be accessed through the Franck website have their own statements on collecting and non-disclosing information and the ways to use their websites and publish content on them. Franck shall not be liable for the methods and terms of operation of third parties.

10. Minors

Minors may only and exclusively participate in promotional activities with the consent of their parents, custodians or guardians. Franck shall not intentionally collect or retain the information/personal data of children under 14 without insisting on having the consent of the parents, if required so by the relevant law. Franck shall only use or publish the personal information of a child if permitted by law, with the consent of the parents according to local laws or regulations, to protect the child.

11. Effectiveness

This statement shall be effective from datum to its revocation by Franck.

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